According to Kennedy Consulting Research & Advisory, Change Management is becoming a worldwide movement. This new level of executive commitment to a culture of change and organizational agility represents an opportunity for both clients and consultants, but it can also be a missed opportunity or even disaster if done incorrectly without appropriate stakeholder engagement. This workshop will focus on the role of facilitation in successful change management, drawing on the diverse experiences of four facilitators and consultants. We will explore how facilitation applies to change management, which facilitation techniques could be used when, and how to decide which technique to use for specific situations that arise in a change initiative.
Workshop participants will learn:
- Basic overview of the change management project lifecycle
- Common challenges/business scenarios that can arise during change management projects
- How facilitation can be utilized to address these common challenges, and what techniques are appropriate
- Situations that might lend themselves better to some techniques over others
Note: if the workshop is sold out, please email MAFN at info@mafn.org if you would like to be on a wait-list.
Speakers Bios:
Linda Howard, CMC, PMP has led full project lifecycle project management activities in various sectors and specializes in helping organizations develop outreach and communications strategies to communicate with their stakeholders. She led outreach and communication activities in support of a federal contract to develop a data warehouse for a large government agency with users across the Federal government. She led development of strategic and tactical plans, facilitated outreach events and communication activities, spoke at many federal agency meetings and conferences, and developed measurement processes and tools to manage the transition progress of nearly 200 agencies and more than 5,000 individual users. Ms. Howard has over 25 years of experience in organization management, business process reengineering, acquisition support, facilitation, strategic planning, agency outreach and communication, project management, systems integration, and performance management. She is a member of the International Association of Facilitators (IAF), the Project Management Institute (PMI), and the Institute of Management Consultants (IMC). She received a BS degree in Psychology and a MA in Student Affairs Administration.
Brook Rolter assists organizations develop and implement strategic and operational changes. Brook integrates management, OD, culture change, performance improvement and facilitation to integrate multiple perspectives and implement practical approaches for complex organizational changes. Brook has over 2 decades of experience assisting federal, private and non-profit organizations with strategic planning, performance improvement, business process improvement and reengineering, team building, facilitation, and integrating technology solutions with business needs. Prior to starting is own consulting practice, Brook delivered consulting services and held management positions with international consulting firms and created a framework, methodology, tools for managing and implementing change consulting. Brook is a member of IMC, ASP, ASQ, ODN, and MAFN. Brook also served as an examiner for the Malcolm Baldrige National Quality Award and is a Senior Associate with the Balanced Scorecard Institute. Brook earned a BSME from Cornell University, an MBA from UCLA, and professional certification in OD & Change Management from Georgetown University, and is a Balanced Scorecard Master Professional from The Balanced Scorecard Institute/ George Washington University.
