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Solutions Focus was originally conceived to support conversations about organizational and individual challenges. At its core is one powerful insight: in any conversation we are either becoming more expert in understanding the nature of the problem, or we’re giving time and attention to developing a solution. It has become my favorite model for facilitation whether I’m leading strategic planning, a team conflict resolution or a leadership development retreat.
There are six different toolkits inside this model, each representing a distinct area of inquiry. The versatility of this model is you can choose just one of the toolkits or only two or three, and still engage people in a powerful conversation. It’s a menu, not a recipe, and my hope is that you’ll find something to love on the menu that you can use in your current practice.
To demonstrate it’s relevance, but also, to create a useful experience, I invite you to come to the meeting with an area of your practice (or your business or life) that you would like to improve. (You won’t be expected to reveal it, but it will help to have something real to apply the questions.) I’m looking forward to our conversation together.
Marion Langford – Empathy at Work
Marion is a certified coach, facilitator, trainer and organizational development specialist with over 25 years experience.
Marion’s passion is the cultivation of work and community environments where skilled empathy flourishes and dignity prevails. She specializes in the practical how-to of transformational conversations and skills in order to create healthy, resilient and sustainable organizations delivering innovative, dynamic services.
Her areas of expertise are: leadership development, team collaboration and dynamics, performance conversations, and the care and repair of healthy empathy skills at work.
Marion has a Master’s in Education, and numerous certificates in coaching (Career, Life and Mind-Body coaching). She is certified to interpret a number of self-assessment tools (including Personality Dimensions and Emotional Intelligence). She is also a licensed Dynamic Emotional Intelligence Trainer and Consultant.
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