MAFN is a community of professionals dedicated to advancing excellence in facilitation. Supporting facilitators in Washington, DC, Virginia, Maryland, Pennsylvania, and around the globe, MAFN...
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- Promotes the value of facilitation to business, government, and non-profit leaders; and
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Stakeholder Management: Finding Strategies Along a Path of Resistance
June 10th, 12 pm
Online using Adobe Connect
Change is hard! We all resist change on some level – whether it’s a change requiring us to work differently, a change in our personal lives, or simply a change in our scheduled dinner plans. Change in a business setting is hard because there are often many stakeholders involved and communications about the change are sometimes sparse, late, or don’t get to the right people at the right time.
As facilitators, we may find ourselves in between those who are initiating the change and those who are resisting the change. We may be called upon to gather requirements, develop strategic plans, conduct process improvement sessions, or facilitate dialogue to address resistance to the change.
Strategies for overcoming this resistance depend on knowing as much as you can about the stakeholders (e.g., attitudes, interests, needs, and history of past change initiatives). Sometimes, simply opening a dialogue about the issues with the folks who are pushing back is enough. Sometimes, the resistance is because they can't get anyone to listen or because they don't have enough information about the change. Other times, resisters have legitimate issues that need to be addressed.
Choosing strategies to overcome resistance often depend on the how much is known about the change, its impacts, and the motivations of particular stakeholders. During this webinar, we will explore:
1. How to recognize the signs of resistance
2. Why people resist change
3. Strategies to turn challengers into change supporters
Linda Howard specializes in helping nonprofit organizations make better use of resources so they can focus their energies and passions toward achieving better mission results. She is the principal consultant and founder of Howard Consulting, LLC. Linda is both a Project Management Professional (PMP) and a Certified Management Consultant (CMC).
Linda has helped nonprofit executive teams and Board members develop strategies for improved organizational sustainability, develop new business models, improve project and program management processes, create business capture planning and proposal development strategies, define strategic and functional requirements, and implement new information technology systems. She has also facilitated meetings with federal agencies to solicit feedback on future information technology initiatives.
Linda has over 25 years of experience in project management, change management, facilitation, strategic planning, outreach and communications, business process reengineering, and systems integration. She has led full project lifecycle project management activities in nonprofit, commercial, state, and federal government sectors. Ms. Howard is President of the Board of Directors for the National Capital Region chapter of the Institute of Management Consultants (IMC). She is also a member of the Project Management Institute (PMI), International Association of Facilitators (IAF), the Mid-Atlantic Facilitators Network (MAFN), Association for Talent Development (ATD), and Chesapeake Bay Organization Development Network (CBODN).
Linda loves living in the country and spends her spare time hiking, and gardening in Poolesville, Maryland – which is surrounded by farmland and is about an hour from everywhere in western Montgomery County.
Design Thinking: Building Creative Confidence in Organizations to Tackle Strategic Planning and Other Efforts
June 24th, 8:30am - 12 pm
GAO Office, Washington, DC
Design thinking is an approach to innovation that, through effective facilitation, can unleash energy, creativity, and powerful new ideas. While often associated with product and service design, the principles of Design Thinking can be used in a variety of facilitated processes to reframe common tasks and engage meeting participants in fun ways. This workshop will introduce participants to the Design Thinking process and demonstrate how it can be applied in a variety of settings, including strategic planning. Specifically, participants will walk away with the following:
• Awareness of the principles and practice of facilitating a Design Thinking process
• Insights from examples and cases of Design Thinking in action
• New skills gained through an experiential design thinking activity
• Understanding of how the Design Thinking framework can be applied to the strategic planning process
Mariana Balgurevich is an experienced innovation consultant. She is a passionate advocate of collaboration as a source of innovation, and she's been inspired by the Design Thinking methodology to approaching complex problems and to build the creative confidence in organizations. She has led or co-led ten Design Thinking workshops and will be sharing her most recent experience in putting together a 3-day public Design Thinking Bootcamp and the elements that made the event a success.
Patrick Tallarico, CPF
Patrick Tallarico has been facilitating for over 20 years. Although his work has focused primarily on environmental topics, he has also provided facilitation support for organizational improvement efforts, strategic planning, supplier engagement efforts, and change management initiatives. He has a certificate in Design Thinking obtained through the Acumen/OPEN IDEO program and has been finding ways to integrate Design Thinking principles into his work as a result of this experience.
Be sure to join us at our June Networking Event immediately following the workshop. Register now!