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Upcoming events

    • 04/27/2018
    • 8:30 AM - 12:00 PM
    • Government Accountability Office (GAO), 441 G St, NW, Washington, DC, 7th floor, Room 7N36, classroom 9
    Register

    Many facilitators have some tools for dealing with disruptors and are always on the lookout for more, to maintain professional competence and reputation. But many lack a framework for identifying gaps in their ability to respond ahead of time and for picking the right tool in the heat of the moment.  This workshop will help the participant to:

    • Learn and understand the Respect participants/Protect the process/Sustain long term engagement (RPS) framework for dealing with disruptors.
    • Apply the RPS framework in the moment during a meeting or process to take in the situation, understand it, and respond appropriately.
    • Learn ways to give yourself more “room to work” in the moment when it becomes necessary to deal with disruptors in your facilitation work.
    • Use the RPS framework to assess the facilitation tools and skills already in your toolkit, especially those you use to deal with disruptions, and identify any significant gaps where additional tools or approaches would be useful.
    • Learn additional disruption handling techniques, drawing on three provided by the workshop leader, and others provided by fellow participants.
    • Identify lower risk opportunities to practice the application of the RPS framework and new skills for dealing with disruptors in upcoming work.

     

    About the Presenter:

     

     

    Christoph Berendes is a senior consultant with Public Engagement Associates. His expertise covers online and social media engagement, IT project management, and communications, based on more than twenty years of work with government agencies and non-profits. He is the publisher and editor of the Facilitation Analytics series, concise e-books providing simple analytical tools for mapping, planning, and facilitating conversations on complex issues. The second book in the series, Dealing with Disruptors, shows readers how to channel the messiness of democracy to energize participation. Dealing with Disruptors is the primary source for the material in this workshop. 

     

    If registrant pays for an individual MAFN workshop session and contacts info@mafn.org to cancel before the registration deadline, MAFN will either credit the full registration fee towards a future workshop or process a refund, less a processing fee of $10. No refunds after registration deadline has passed.

     

    If registrant pays for a MAFN workshop series and contacts info@mafn.org to cancel before the date of the September workshop, MAFN will process a refund, less a processing fee of $10. No refunds on or after the date of the September workshop.



     
    • 05/11/2018
    • 12:00 PM - 1:30 PM (EDT)
    • Online using Adobe
    Register

    Benefits of Attending:

    • Are you challenged when asked why clients should invest money in your facilitation services?
    • Do you struggle with trying to communicate the ROI of facilitation in general?
    • Do you want to go beyond the classic Workshop exit survey to see what the real benefits and impacts that facilitation brought to the team/organization/community?
    Kimberly Bain, MA, CPF has spent the last 6 years exploring this issue with Facilitators from around the world.  Kimberly is the past Chair of IAF, a member of the International Facilitators Hall of Fame and is committed to promoting the power of facilitation worldwide. In order to promote and communicate the power of facilitation Kimberly has been researching, discussing and experimenting with calculating the ROI of facilitation across domains and industries and wants to share those learnings with us and add our voices to the collective thought process around this critical issue.

    What to Expect from the Session:

    Come prepared to roll up your sleeves and dig into the issue of defining success, measuring impact, and communicating the benefits of facilitation in both qualitative and quantitative language. During the session, you will:

    • Explore the different ways to define and measure success/impact
    • Hear about the results of conversations Kimberly has had on this issue in Australia, Asia, Europe, Canada and the US
    • Learn about some of the ways Kimberly and others have successfully measured ROI
    • Discuss and explore the issue with colleagues to better understand the challenges and opportunities
    • Explore how to communicate ROI with clients and potential clients.

    Session Objectives: 

    The core objectives will be for you to:
    • Understand what it means to define and measure success & impact
    • Explore how this can help you in your business
    • Consider how you might incorporate qualitative and qualitative measures in your next facilitation contract and how to communicate success/impact to clients

    A note about measuring ROI/impact of Facilitation:

    Governments, Not-for-Profits and Industry are all jumping on board the indicators and measures wagon as a way to justify the cost of investing in services and programs.  This is not a bad thing, but it makes it critical for facilitators to more closely consider how we measure the success and impact of what we do.  This workshop is designed to help us all explore this important issue.

    Presenter:

    Kimberly Bain, Senior Partner, Baingroup Consulting, is an IAF Certified Professional Facilitator, past-Chair of the International Association of Facilitators, Visiting Scholar at Queen’s University and Adjunct Professor at St. Lawrence College.  In 2018 Kimberly was inducted into the International Facilitators Hall of Fame.  Kimberly is also author of The Reflective Ethical Practitioner.

    Kimberly has been the recipient of two Facilitation Impact Awards.  A Silver award for her facilitation at the Canadian Partnership Against Cancer to improve access and outcomes of cancer screening for marginalized populations.  Also, a Platinum award, for her work with Coloplast A/S facilitating a global consensus on bowel management practice guidance for neurogenic patients.  

    Additional Information:

    • Approximately 2-3 days prior to this workshop, you will receive additional, more detailed instructions for joining the live session. 
    • The workshop will begin promptly at noon Eastern Time, but we strongly recommend you log-in to the website at 11:45 am to address any connection issues.
    • Contact for issues/questions about:
      • Registration or membership: Admin support, info@mafn.org
      • Future webinar topics, general feedback, or issues connecting to the webinar the day ofDirector of Online Learning Programs, Megan Primeau, mpeducatefacilitate@gmail.com
        • 05/18/2018
        • 8:30 AM - 4:30 PM
        • Government Accountability Office (GAO), 441 G St, NW, Washington, DC, 7th floor, Room 7N36, classroom 9
        • 0
        Join waitlist

         

        Looking for strategies to enliven your facilitation style? We will explore how you can engage and energize meeting participants on the journey to achieving key objectives. From ice breakers to wrap up, we will experience techniques you can use in a wide variety of sessions.

        The hands-on, interactive workshop will walk the talk: begin with a series of openers and ice breakers, follow with techniques for reaching different facilitation goals, and conclude with debriefing activities. You will participate in each activity, deconstruct its template, and discover how to use it for reaching your group’s goals in your own context.

        As a result of this workshop, the participants will recall and implement appropriate principles to achieve these facilitation goals:

         

        • Conduct openers, icebreakers, and jolts to kick-off the facilitation session with appropriate focus and format.        
        • Select and conduct facilitated activities for strategic planning, data collection, decision-making, goal setting, generating ideas, evaluation, and sharing best practices.
        • Conclude the facilitated session with suitable debriefing and after-action activities to generate lessons learned and action plans.

        About the Presenter

        Sivasailam “Thiagi” Thiagarajan has worked as an independent facilitator and trainer for the past 40 years. He has facilitated groups from corporations and non-profit organizations in 25 countries around the world. He has also taught core skills to facilitators. As an author of 30 books on different aspects of facilitation and training, Thiagi is currently the Resident Mad Scientist at the Thiagi Group. He has served as the President of the North American Simulation and Gaming Association (NASAGA) on five different occasions. He was also elected as the President of the International Society for Improving Performance (ISPI) on different occasions, 25 years apart (in 1979 and 2006).

         

         

         

         

        If registrant pays for an individual MAFN workshop session and contacts info@mafn.org to cancel before the registration deadline, MAFN will either credit the full registration fee towards a future workshop or process a refund, less a processing fee of $10. No refunds after registration deadline has passed.

         

        If registrant pays for a MAFN workshop series and contacts info@mafn.org to cancel before the date of the September workshop, MAFN will process a refund, less a processing fee of $10. No refunds on or after the date of the September workshop.



         
        • 06/22/2018
        • 8:30 AM - 12:00 PM
        • Government Accountability Office (GAO), 441 G St, NW, Washington, DC, 7th floor, Room 7N36, classroom 9
        • 37
        Register
        Back by popular demand!  As facilitators, we enter every meeting with a certain level of uncertainty. We can do our research, create an agenda, and equip our toolbox, but we never quite know what is going to happen. Most of the time, we can work our magic and help our participants reach their goals without many problems. Sometimes though, we hit a wall. For whatever reason – participant behaviors, unclear direction, changed circumstances – we get off track, loose our cool, or get stuck. In this peer-learning event, we will explore participant’s darkest facilitation moments, assess lessons learned, brainstorm ideas and approaches that could help others navigate similar situations in the future, and figure out how to take care of ourselves in these difficult moments.  Specifically, participants will:
        • Share a challenging or distressing facilitation moment, or share a dilemma they are confronting in a planned meeting.
        • Explore how they handled or are handling the situation – what worked, what you would do differently, what cues you may have missed, etc.
        • Get feedback from fellow facilitators about tools and techniques for how to handle these types of situations in the future.
        • Discuss how you coped with the situation and how, as facilitators, we might deal with stress in the moment.

        Based on the discussions, MAFN will produce a short toolbox documenting key challenges and describing potential tools and techniques for addressing these challenges that emerge from the discussions.

        More experienced facilitators will have the opportunity to share their experiences and gather insights and input from colleagues. Less experienced facilitators have an unprecedented opportunity to learn and grow from other’s challenges.

        Workshop Leads

         

        Although this session will be participant driven, Patrick Tallarico, Bill Yoder, and Laura Holbrook will provide context and move the group through the workshop exercises.

        .          

         

        If registrant pays for an individual MAFN workshop session and contacts info@mafn.org to cancel before the registration deadline, MAFN will either credit the full registration fee towards a future workshop or process a refund, less a processing fee of $10. No refunds after registration deadline has passed.

         

        If registrant pays for a MAFN workshop series and contacts info@mafn.org to cancel before the date of the September workshop, MAFN will process a refund, less a processing fee of $10. No refunds on or after the date of the September workshop.



         

      @2018, MAFN 

      A NETWORK OF GROUP FACILITATORS SERVING THE MID-ATLANTIC REGION

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