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Mid-Atlantic Facilitators Network

Emotions and Defensiveness In The Workplace

  • 09/27/2013
  • 8:30 AM - 12:00 PM
  • Government Accountability Office (GAO), 441 G St, NW, Washington, DC, room 2N30

Registration

Registration closed on Tuesday, September 24.


Emotions have a huge impact in the workplace. Our emotions can create passion and drive resulting in great achievement, or at times can derail our best-laid plans. When leaders fail to manage emotions effectively, the result can be organizational chaos.


By understanding and managing the workings of emotions in the workplace, we are better able to perform to our full capacity and make teams most effective.


In this session, we will use a model called FIRO theory to understand how underlying emotions are tied to behavior and how and why we become defensive and resistant.  Participants will learn the impact emotions have in the workplace. They will begin to learn how to recognize and connect emotions to behavior.


By understanding the workings of emotions in the workplace, participants will begin to understand how this knowledge will better prepare teams to perform to their full capacity, make teams most effective. For leaders and team members, we will demonstrate the impact on leadership, conflict resolutions, change management and innovation.


Speaker Bio:


Ethan Schutz is CEO of The Schutz Company, a consulting and publishing company and provider of the LIFO® Method and The Human Element® approach.


Ethan worked closely with his father, Will Schutz, PhD, creator of FIRO theory and now leads the organization that delivers The Schutz Company methodologies in over 30 countries.

Ethan has presented, consulted and trained at organizations across the globe to include The United Nations, Shell Oil, The Center for Creative Leadership, and Toyota Motor Asia Pacific.


Ethan holds a Master’s degree in Organizational Psychology from Teachers College at Columbia University and a Bachelor’s degree in Architecture from the University of California at Berkeley. In addition to Senior Licensed Human Element Practitioner, his credentials include training at the International Center for Cooperation and Conflict Resolution (ICCCR) at Teachers College, completion of the UA Intern Program in Organization and HR Development, and numerous psychometric instrument certifications.

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