Using Analytics (Data) to Facilitate Conversations That Drive Change

The most successful change efforts start with a clear understanding of the organization’s current state, and a clear vision of the desired future.  The most accurate way to established a clear and shared understanding of an organization’s current state is to gather data.  It has traditionally been difficult to obtain “hard data” related to the human side of change, but analytics technology is changing that.  Learn about two technologies (Harrison Assessments and The Change Diagnostic Index) that gather and analyze data on organizational culture, employee engagement, and change readiness.  Then, participate in exploring and developing protocols that equip facilitators to lead meaningful conversations that leverage that data to drive successful change.

Upon completion of this workshop, participants will be able to:

• Define “analytics” and describe how data is impacting the fields of organizational performance and change
• Identify technology tools that gather “human data” (*) including:
• • The Change Diagnostic Index (re: change readiness)
  • Harrison Assessments (re: employee engagement and organizational culture)
• Develop or adapt facilitation protocols/processes that leverage “human data” to meaningful group processes such as (but not limited to):
• • Meaningful conversations leading to consensus and decision-making
  • Verification of current state and definition of desired future state
  • Analysis of gap between current state and desired state, and development of roadmap for change

Jinnie Lee Schmid is a Coach and Consultant who equips organizations and individuals to navigate change and perform at their best.

Her company Change Navigators LLC provides coaching, facilitation, training, teambuilding, talent management and change management that leverages her certifications in Harrison Assessments and The Change Diagnostic Index^©. She is also a Certified Grief Recovery Specialist^® offering a range of services that help individuals and organizations (and their employees and clients) move past losses that have negatively impacted their performance.

Jinnie’s 20 years of experience in the field include internal roles in training and development, consulting roles in change management, managing several of her own businesses, and coaching one of Atlanta’s premier female entrepreneurs.

Jinnie is currently a member of, and collaborates with, several unique and selective groups of professionals:

• One of 12 consultants certified worldwide to administer and interpret The Change Diagnostic Index^©
• One of 85 professionals in North America certified to distribute and administer Harrison Assessments
• One of 60 Founding Members of The Institute for Performance Improvement (TIFPI) founded by Dr. Judith Hale
• One of 25 members of the Core Team of Facilitators for Leadership Strategies, Inc.

• One of 10 professionals world-wide certified to deliver Mastering the Art of Instructor Led Training written by Eileen Mager