You will learn basic to more advanced client contracting skills starting with your opening dialogue to the final agreement with your client as you negotiate your expectations and theirs to guide you toward a more effectivefacilitative event. This presentation will follow the principles of Peter Block who says, “The consultant’s lack of direct control and authority is what makes our task difficult and at times drives us crazy.”
Contracting Skills – Eight Steps
Dealing with Resistance
Providing Diagnosis and Feedback
Contracting Practices: Realistic Role Plays
Recognizing What Resistance Look Like
Putting It All Together Practice; Practical Problems
David Coleman, Ph.D. is the Director of Transition Management Services, a firm that specializes in executive coaching and organization development (OD) with senior leaders. He is an organizational psychologist who has 24 years experience in executive coaching, change management, team building, and strategic planning. He is co-creator of the executive coaching program at the International Monetary Fund, and was a highly regarded teacher in the Organization Development Certificate Program at Georgetown University for the first sixteen years of that program’s existence. Dr. Coleman has particular expertise in working with technically-minded clients, and has written and presented extensively on working with tough-minded leaders. Some of his well-received videos and courses include: “The Thinking Person’s Guide to Emotions at Work,” “Organizational Communication Skills,” “Feedback Techniques for Developing Subordinates,” and “Coaching Skills for Managers.”
Earlybird Registration ends September 1st. Registration ends at noon on the Wednesday, 2 days, before the workshop. Payment must be made in advance and received before the specific registration period ends. Advanced online payment via credit card is our preferred method of registration. However, payment can be made via check in advance by mail to:
Government Accountability Office (GAO)
441 G St NW Room 2N30
Washington, DC 20548
Get a Map & Directions. Cynthia Miller, CPF is the Director of the DC Facilitator's Workshop Series. She can be reached at 703-442-8221 or at cmfacilt8r@aol.com.
MAFN - A Network of Group Facilitators serving the Mid-Atlantic Region
